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Automation Site Support Engineer

Swiftwater, Pennsylvania

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"At Sanofi, We are guided by a deep appreciation and understanding of what it means to live with a rare blood disorder, and we learn by listening to the community – patients, caregivers physicians, and other healthcare professionals."

Shannon Resetich US Head Rare Diseases & Blood Disorders

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Who We Are

At Sanofi, we chase the miracles of science to improve people’s lives.  We believe our cutting-edge science and manufacturing, fueled by data and digital technologies, have the potential to transform the practice of medicine, turning the impossible into possible for millions of people.

Swiftwater is located in Monroe County, Pennsylvania about 90 miles west of New York and less than 12 miles from the New Jersey Border. The Swiftwater site is Sanofi Pasteur’s US headquarters shared by Commercial Operations, R&D, Regulatory Affairs and the Industrial Operation teams. The 500-plus acre campus consists of 40 buildings and 14 modular buildings, housing more than 3,000 employees, including nearly 1,900 employees in Industrial Operations. The Site is located in the beautiful Pocono Mountains, affordable Northeastern Pennsylvania with convenient highway access.

About The Position

This position will be responsible to provide Subject Matter Expert (SME) level support of all automated process control systems used in licensed manufacturing (including dedicated clean utilities) of the building that the Automation Site Support Engin has been assigned to.  The position will be the Automation Site Support interface with Operations personnel, QA Compliance, Information Systems, Engineering, Maintenance and the site wide Automation Support technicians.

The Automation Site Support Engineer must exhibit strong customer communication skills and have in-depth technical knowledge of process control systems and equipment used in biotech/ pharmaceutical manufacturing and utility systems. This position will support the highly complex automated systems installed in the new and existing manufacturing facilities, security and its support systems.

Expected results from this position would include hands-on support of automated system in manufacturing (excluding Building Automation Systems), troubleshooting of automated process equipment and process systems, coordination of contractors, execution of site change controls, aiding in the investigation of process deviations and providing expertise for process evaluation and product improvements for better quality and yields. The position will provide improved response time to failures in manufacturing and implement site automation standard procedures and Global Engineering Practices.

Aspects and Major Challenges:

Significant aspects: The normal operation of this position requires the understanding of the technical and non-technical processes of varying automated systems installed at Sanofi Pasteur.  Automation Site Support personnel must adhere to regulatory requirements, high product quality standards and ensure minimized downtime.  This group will conduct hands-on maintenance and support of automated systems.  This position can provide representation to project teams requiring automation expertise, technical review, vendor coordination, site integration and implementation of long-term support plan.

Challenges:  One main obstacle is to develop an implementation plan to support many different systems including new buildings & existing facilities.  Another major challenge is to get integrated into any site automation projects to ensure a smooth transition from project work to support during routine production, while still providing support for existing facilities.

Key Accountabilities

This position is one of the key resources to address the automation support requirements of manufacturing, process & product development, data acquisition, system site integration, automation standards, reports, user data access and automation technology management.

Position scope regarding purchasing & budgetary requirements is limited.

Coordination and alignment with other global automation processes and activities is very important.  This will help ensure to implement a global open platform for seamless integration of automation and data systems and common standards & practices.  This can be developed as the corporate processes are more defined and implemented.

This position will be responsible for hands-on troubleshooting and maintenance of the automation systems in manufacturing and facility systems, provide technical consultation to engineering, validation and system owners, develop and implement automation related site change controls and aid in the investigation of process related deviations.

Travel will be limited to technical off-site training and occasional automation system user conferences.

Basic Qualifications

*B.S. in electrical, mechanical, chemical and/or other applicable engineering field required ​OR 8 yrs minimum in automation/electro-mechanical engineering background and experience, in lieu of a degree.

*Experience with the following automation service activities including:

*Understand Piping/Process & Instrumentation Diagrams (P&ID)

*Read, troubleshoot and hard-wired control systems using schematic and wiring diagrams

*Knowledge of online and offline programming and configuring PLC ladder logic and HMI/ SCADA database and screens

*Capable of troubleshooting and configuring automation network systems

*Knowledgeable of field instrumentation including transmitters, actuators and signal converters

*Knowledgeable of IT/IS systems and equipment, NEC classifications and NEMA ratings

*Knowledge or hands-on programming and configuration of Programmable Logic Controllers (PLC), and Supervisory Control & Data Acquisition (SCADA) such as the following manufacturers hardware and software products is desirable:


              Rockwell: PLCs, Panelview OITs

              Network protocols including Ethernet TCP/IP, OPC, Allen Bradley DNET.


              GE: iFix

              Invensys: Intouch, Wonderware, SCADA, InBatch, Archestra

              Rockwell: RSLogix, RSLinx, RSView    

*Familiar with local and federal code requirements such as FDA CFR, NFPA/ NEC, OSHA, DEP, EPA and industry standards & guidelines including ISA, ISPE, GAMP5. Familiar with process and utility equipment such as fermentation, purification, clean steam generators, Water For Injection (WFI), Clean/ Sterilize In Place systems (CIP/ SIP) systems, Building HVAC controls, and water/wastewater treatment systems.

*Must be able to provide occasional and weekend coverage (less than 10%)

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

Learn more about Sanofi M&S:

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.


Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

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