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Patient Education Liaison, Rare Disease - AZ, NV

Phoenix, Arizona, Remote



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Do you have what it takes for a successful career with Sanofi?

  • Courageous
  • Leadership
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  • Problem-Solver
  • Results-driven
  • Team player

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Culture: Play to Win

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  • Health & Wellness

    Comprehensive coverage including medical, dental, vision, and health and wellness programs.

  • Financial

    Sanofi wants to ensure employees are equipped for financial health, Sanofi provides a competitive 401K Match program and Financial Wel-Being Tools and Programs.

  • Culture

    At Sanofi, we demonstrate our commitment to inclusion and diversity through Culture groups and programs. There are many ways to make a difference and connect with other Sanofi employees: including ERG groups and 2 PAID days off to Volunteer.

  • Work/Life Balance

    Sanofi provides significant Work/Life benefits to help you excel beyond the workday. Including Workplace Flexibility through part‑time, remote work, flex‑time and job share options.

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"One of the best things about Sanofi Genzyme is the consistently fun and dynamic work environment that I get to be a part of."

Kristin Ouimet Regional Business Manager

"At Sanofi, We are guided by a deep appreciation and understanding of what it means to live with a rare blood disorder, and we learn by listening to the community – patients, caregivers physicians, and other healthcare professionals."

Shannon Resetich US Head Rare Diseases & Blood Disorders

"Patients are at the center of all that we do at Sanofi. Our teams are focused on advancing transformational therapies that can address serious unmet needs for people living with rare blood disorders, and expanding global patient access to our medicines."

Mouhamed Gueye US Head Medical Rare Blood Disorders


Job Purpose:

The Patient Education Liaison (PEL) is a field-based member of the Commercial team within US Rare Disease, reporting into the PEL Regional Director, CareConnectPSS. The PEL team supports the patient-centric business model by providing disease and product education to patients and families affected by genetic diseases for which Sanofi Genzyme provides a treatment option. The PEL establishes strong working relationships with patients and healthcare professionals, helping to facilitate early diagnosis and treatment access to optimize patient care, working collaboratively within a team environment. 

Job Responsibilities:

  • Leads education and awareness efforts of disease state, inheritance, diagnostic and product information to patients and families through telephone communication, live patient and family meetings, and patient education programs

  • Assesses patients’ needs and develops action plans that facilitate the diagnostic and treatment process as recommended by patient’s healthcare provider

  • Works with cross functional partners to identify patient specific barriers and develop action plans for resolution.  Demonstrates accountability for action plan execution, and drives for success and results

  • Delivers in-depth disease and product in-services, for home health care providers of patients receiving Sanofi-Genzyme ERT treatment within the home to ensure optimal care and adherence to prescribed dosing

  • Maintains expertise through continuing medical and scientific education including attendance at relevant symposium, scientific workshops, preceptorships, and review of key journals, and successful completion of internal training programs

  • Increases disease awareness by completing community and healthcare advocate educational outreach programs 

  • Meets documentation requirements in CRM system to facilitate tracking of critical metrics

  • Delivers on key objectives established annually

  • Must be able to travel extensively (60 to 80%)

  • Ensures full compliance with all corporate and industry policies and legal and regulatory requirements, for all regional commercial activities


  • Bachelor’s/Master’s Degree in Health Care/ Life Sciences/ Nursing (or equivalent)

  • Licensed Registered Nurse or Board-Certified Genetic Counselor

  • Bilingual (Spanish)

  • 3-5 years of Industry experience

  • Experience in biotechnology/pharmaceutical industry

  • Experience in the following specialties; Genetics, Neurology/Neuromuscular, Renal or Hematology/Oncology 

As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health.This position will require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.



At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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