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Field Reimbursement Manager (FRM) - Austin, TX

Austin, Texas, Remote



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"One of the best things about Sanofi Genzyme is the consistently fun and dynamic work environment that I get to be a part of."

Kristin Ouimet Regional Business Manager

"At Sanofi, We are guided by a deep appreciation and understanding of what it means to live with a rare blood disorder, and we learn by listening to the community – patients, caregivers physicians, and other healthcare professionals."

Shannon Resetich US Head Rare Diseases & Blood Disorders

"Patients are at the center of all that we do at Sanofi. Our teams are focused on advancing transformational therapies that can address serious unmet needs for people living with rare blood disorders, and expanding global patient access to our medicines."

Mouhamed Gueye US Head Medical Rare Blood Disorders


The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to patient support, access, reimbursement, prior authorization, appeal, financial assistance, and other business related issues within the Business Unit.  The FRM is a critical front-line member of the Sanofi Genzyme Patient Support Services organization and will work across multiple internal stakeholders, Sales Teams, Market Access, Account Directors, Trade, Patient Support Program and program vendors to deliver an exceptional customer experience.  They will be called upon to successfully help develop and execute the national strategy set forth by building reimbursement confidence and understanding with customers and assisting in patient pull though efforts. 

In this field-based position, the FRM will report to FRM Director.

FRM responsibilities include but are not limited to the following:

  • FRMs will be subject matter experts on patient support programs, access issue resolution, financial assistance and alternative funding options provided by our patient support program

  • Act as a point of contact for Patient Support Services, and communicate and collaborate cross-functionally in order to lead pull through efforts assisting the ABM as appropriate

  • Support field in education of office personnel on prior authorization and appeals processes, reimbursement support through patient support program, free drug programs and financial assistance programs

  • Plan and implement geographic business plans to support appropriate access to the product

  • Establish and maintain knowledge on the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for

  • Establish positive and productive working relationships with all key customer segments (internal and external)

  • Partner with Alliance colleagues to create a culture of respect and customer focus

  • Develop working relationships with state societies, associations and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, patient support program and the product

  • As needed, conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact

  • Work compliantly to reduce cycle time and increase conversion rate for patients prescribed the product

Basic Qualifications:

  • BA/BS Degree required, preferably in life science or business, MBA a plus

  • Minimum 7+ years' experience in the pharmaceutical/healthcare industry, Dermatology or respiratory and / or Market Access a plus

  • Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography

  • Demonstrated success of cross functional teamwork and working in a matrix and co-promote

  • Must be energetic and driven to succeed

  • Interpersonal skills including managing and resolving conflict and building strong working relationships

  • Obtain ability to adapt to change and react constructively in a high-energy and fast paced environment

  • Excellent strategic thinking, analytical, and communication skills required

  • Achieve and maintain compliance with all applicable Sanofi-Genzyme policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactions

  • Valid driver's license

Travel Requirements:

  • ~50% travel, depending on geography

  • Ability to travel to meetings/trainings/programs when necessary.

As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health.  This position will require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.


At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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