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Community Relations & Education Manager - NorCal | NV | HI

San Francisco, California, Sacramento, California, Remote



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"One of the best things about Sanofi Genzyme is the consistently fun and dynamic work environment that I get to be a part of."

Kristin Ouimet Regional Business Manager

"At Sanofi, We are guided by a deep appreciation and understanding of what it means to live with a rare blood disorder, and we learn by listening to the community – patients, caregivers physicians, and other healthcare professionals."

Shannon Resetich US Head Rare Diseases & Blood Disorders

"Patients are at the center of all that we do at Sanofi. Our teams are focused on advancing transformational therapies that can address serious unmet needs for people living with rare blood disorders, and expanding global patient access to our medicines."

Mouhamed Gueye US Head Medical Rare Blood Disorders


Position Title

Community Relations & Education Manager (CoRe)

Locations: North CA | NV | HI

Job Overview

We are seeking a passionate, empathetic and committed individual to be the trusted resource for hemophilia patients and families within this territory.  Our team has the privilege of representing Sanofi Genzyme within the communities we serve, providing branded and unbranded education and supporting patients to reduce barriers to therapy.  If you enjoy presenting, educating families and individuals through one on one conversations, making connections and collaborating with cross-functional partners, consider joining our team.


Education and Patient Engagement

  • Engages with local hemophilia chapters to identify patient and family needs regarding education and accessing therapy

  • Provides therapy, wellness and lifestyle education to the community by conducting programs and engaging with families directly

  • Supports new families initiating treatment and seeks to reduce administrative barriers to adherence to ensure a positive patient experience for all Sanofi Genzyme patients

  • Builds relationships within the community and represents Sanofi Genzyme at local patient events

Territory Management and Planning

  • Develops and maintains territory plans to identify local community education needs.  Utilizes CRM to manage territory and record activities

  • Provides field insights into the creation of new strategies and tactics.  Represents the patient’s voice to the home office.  Identifies new ways to support patients

  • Ensures close cross-functional collaboration with Case Managers, Marketing, Medical, Sales and Market Access as appropriate to ensure consistent integrated implementation of strategies and tactics

  • Strong team player to assist with other CoRes to support patients

  • Ensures compliance with Sanofi Genzyme policies

Requirements & Qualifications

  • Experience with engaging patients and caregivers with rare/chronic conditions.  At least 3-5 years’ experience in hemophilia care or advocacy role required

  • Proven experience with presentation and facilitation skills

  • Proven ability to partner cross-functionally

  • Bachelor’s Degree or equivalent required.  Advanced degree in business, nursing, or medical field preferred

  • Flexible and willing and able to travel 50-80% time within NorCal, Nevada, Hawaii and national events.  Majority of patient engagement occurs on nights and weekends

  • Preferred location:  Northern California

  • Language requirements: English required and Spanish preferred

  • Valid driver’s license

Terms of Employment

This position requires frequent travel within the region to attend patient events and business meetings, including nights and weekends.  He/she must live in the region due to travel requirements.

What makes this position unique?

We are building best-in-class patient solutions to support the Rare Blood Disorders community.  We have an incredibly experienced team with a diverse background in nursing, social work and education.  Our industry experience ranges from patient chapters, healthcare treatment centers, military, payers and specialty pharmacies.

Benefits of working in this role:

Each day, you will make a difference in the lives of people with hemophilia and support our vision to be the trusted resource in the community.

Location information

This is a field based position covering Northern California, Nevada & Hawaii 


Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.

As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health.  This position will require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.


At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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