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Senior Project Manager, Rare Disease Patient Services

Cambridge, Massachusetts



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  • Health & Wellness

    Comprehensive coverage including medical, dental, vision, and health and wellness programs.

  • Financial

    Sanofi wants to ensure employees are equipped for financial health, Sanofi provides a competitive 401K Match program and Financial Wel-Being Tools and Programs.

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    Sanofi provides significant Work/Life benefits to help you excel beyond the workday. Including Workplace Flexibility through part‑time, remote work, flex‑time and job share options.

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"My family is everything to me. They are proud of the work I do, educating the community and ensuring that no Pompe patient is left behind."

C. Richard Cioci Clinical Science Associate – Pompe Ontario East & Atlantic

"I am continually impressed at the dedication that Sanofi has to the patients for whom we provide solutions."

Suncére Hernandez Area Business Manager, Multiple Sclerosis

"Patients are at the center of our work. Our teams focus on advancing transformational therapies, and expanding patient access to our medicines."

Mouhamed Gueye US Head Medical, Rare Blood Disorders


Senior Project Manager, Rare Disease position works directly with various business stakeholders including PELS, Case Managers, Legal and Compliance to lead initiatives which will transform the PPS organization.  A successful candidate must have experience documenting business processes and suggesting improvements. The position liaises with the IT organization to drive the identification and delivery of solutions to fulfill unmet business needs.

This role requires relationship management, business analysis, and project management skills as well as knowledge of various applications such as, Veeva, Data Warehouse, and Processes etc.

 Responsibilities include but are not limited to

  • Business Case Development:

    • Collaborates with Director of Platform Solutions and PPS Leadership team to establish scope and business case for new programs and initiatives.

  • Stakeholder Engagement:

    • Build relationships with key business stakeholders and become a trusted advocate for the business, advocating for critical initiatives.

    • During project initiation, collaborate with project sponsors to define objectives and resource managers for project staffing.

    • Facilitate workshops with business stakeholders to gather and document user requirements, challenging assumptions to find the best solutions. 

    • Perform process mapping of As IS and To Be processes in conjunction with business stakeholders.

    • Leverage process improvement tools to streamline business processes.

  • Project Management

    • Drive the execution and delivery of solutions by managing cross-functional stakeholders including IT and Business functions. 

    • Provide project status updates leveraging weekly status reports, risk log, risk mitigation plan and project dashboards etc.

    • Collaborate with project team to develop project timelines and develop appropriate risk mitigation strategies, contingency plans, etc.

  • Roadmap Execution

    • Collaborate with ITS to identify technical functionality that aligns with desired new business capabilities by participating in vendor demos, proof of concept design reviews (POCs) and sprint releases.

    • Identify opportunities to innovate and differentiate Rare Disease from its competition

  • User Acceptance Testing:

    • Collaborates with business stakeholders and ITS to define user acceptance criteria.

    • Accountable for test script development, ensuring test scripts reflect user acceptance criteria.

    • Performs functional testing

    • Plans and drives user acceptance testing execution including engagement of business stakeholders and sign-off activities.

  • Change Management/ Training

    • Engages Change Management and Training team to facilitate the development of project communication plan and development/ execution of training of larger scale projects via regular checkpoints and status updates.

    • Ensures that Change Management and Training team have information needed to create training materials and project communications.

    • Accountable for adoption of solutions by sponsoring business departments

  • Post Go Live Support:

    • Lead project hypercare planning and execution

    • Facilitate lessons learned/retrospective discussions

Education and Experience:

  • Bachelors degree required

  • 5+ years Project Management or / 7+ years as a Senior Business Analyst experience

  • Biotech/Life Science industry experience is preferred.

  • Salesforce experience preferred.

  • Knowledge and prior experience in Agile Scrum SDLC and release management preferred

  • Experience working in projects where multiple functions work in a matrix structure

  • Ability to quickly learn details of multiple IT systems, integrations and cloud applications

  • Demonstrated excellence in critical thinking and analysis, small and large group facilitation, and presentation skills.

  • Demonstrated ability/experience in thinking at a high-level but have the ability to get into details

  • Excellent interpersonal, verbal and written communication skills.

  • Ability to work comfortably at all levels within the organization up to the senior management level.

Sanofi US is only considering candidates who are currently legally eligible to work in the U.S.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.



At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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