Associate Director, Sales Performance Analytics
Cambridge, Massachusetts, Bridgewater, New Jersey,
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Associate Director: Reporting & Analytics; Contracting & Sales Performance and Effectiveness, Synvisc
Role Overview & Key Objectives:
The Associate DIrector for Reporting & Analytics; Sales Performance and Effectiveness analyzes and tracks productivity progress of the Joint Health sales team through quantitative key performance indicators to drive and accelerate core business growth.
Tracks brand performance updates through formalized integrated approach to early reads and warning signs.
Partner with Sales and Brand teams to provide reporting, insights, and performance reviews to upper level leadership
Provides sub-national analytic updates (standard & ad-hoc) to proactively understand and support brand strategy at national and local levels to improve regional effectiveness, impact, and focus.
Supports delivery and refinement of Weekly Dashboard Reporting, and Key Performance Indicators (KPI) process and reporting by collaborating with Sales, Marketing and Business Intelligence.
Support and partner with the Contracting, Customer Service, and Trade Data Management teams to support the field team requirements surrounding Synvisc contract; implementation, administration, adherence and evaluation, as well as opportunity identification.
Direct support to the Key Account director in evaluating and implementing opportunity driven initiatives against key customer groups and segments.
Refines and develops consistent, concise reporting to Sales and Brand Marketing teams including sales, managed markets, resource/TRACE field funding, forecast/budget, incentive ranking and call activity/PDE metrics to ensure tracking of performance objectives.
Partners with Field Reporting team on rollout, upgrade, enhancement and monitoring of trends/analysis via Qlikview/Qliksense Field Reporting tool.
Collaborates with business development, sales support, and brand teams as it relates to assessing/tracking business impact of brands investments, and future launch brands across BU.
Consolidates and summarizes key insights that support action planning by working closes with Marketing and Sales Leadership.
Partnering with the Data Management and RCM teams to handle field operations data support and reporting capabilities across Veeva (field force automation) and Qliksense (field reporting) to support in-line brands and future portfolio changes.
Partnering with Brand, Market Access, and 3rd party vendors to assist in Managed Care access pull-through initiatives, offering contract pull-through analytics and perspectives on the Joint Health Managed Care landscape, tools and resources.
Partner with training to provide a complete understanding of Sales Analytics/Data process and issue reporting/resolution through specific training, handling inquiries and gathering field feedback.
Partner with Field Operations and Sales on operational pull-through, improvement and communication of Incentive Plans, Targeting and Call Plan.
Engage in field based support and observation to improve understanding of how reporting products are utilized by the field team.
Bachelor’s degree from an accredited four-year college or university (MBA a plus).
3 - 5 years of experience performing operational business analytics, market research analytics or similar within the pharmaceutical industry and/or equivalent sales experience.
Must have excellent analytical, strategic thinking, creativity and problem solving skills.
Analytic experience and of marketed and new product pharmaceuticals.
Excellent systems skills (Excel, PowerPoint, Qlikview/Qliksense, SAS Enterprise Guide).
Ability to interface with cross-functional teams at various levels of the organization.
Strong project management, written and verbal communication skills.
Self-starter who functions well independently and within a team.
Experience w/ secondary data sources including Rx, pharmacy claims, payer, formulary, HCP affiliations.
Ability to work under pressure and adapt to changes in a fast paced environment.
Demonstrated ability to partner with stakeholders and work in a team environment across departments.
Familiar with pharmaceutical sales structures, sales reporting and sales targeting alignments.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
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